What We Can Offer
Custom Bot
Custom train for your set-ups without the need of any complex models.
AI + Agent
A hybrid solution works together with the support agents.
Analytics
Improve the virtual assistant communication and measuring customer engagement.
Emotion Recognition
Accurately understanding the emotional state of people.
Omni-Channel Integration
Host your virtual assistant on multiple other channels.
RC AIAgentBot Capabilities
Security
- Authenticating aiagentbot users against corporate directories.
- Signing and encrypting aiagentbot messages.
- Archiving aiagentbot messages for compliance models.
Integration with Enterprise Systems
- Provide simple models for integrating AI Chatbots with corporate systems.
- Simple APIs for accessing business data from Chatbots.
- Simple APIs for reacting to Watson bot events and execute actions in line of business systems.
Watson Virtual Assistant Manager
- Enable the distribution of Chatbots for corporate users.
- Organize Chatbots into categories to facilitate its discoverability.
- Apply security and management policies to corporate Chatbots
Testing
- Tools to test Chatbot service and validate its runtime behavior.
- Programmatic models to author and run test in Watson bot solutions.
- Integration with enterprise app lifecycle management tools.
Managing & Monitoring
- Tracks and monitor messages exchanged by users and Watson virtual agents.
- Integration with app performance monitoring platforms
- Apply access control, distribution and management policies to Watson virtual assistants.
